Mission

The Talent Manager will play a key role in driving business growth through the design, implementation and management of impactful learning, talent and development initiatives. This position is strongly connected to commercial performance, capability building and strategic project execution, ensuring that people development directly supports business objectives and customer experience excellence.

The role requires a highly proactive professional able to combine talent management expertise with a strong business mindset, commercial understanding and project management capabilities.

Key Responsibilities

Learning & Commercial Capability Development

• Design and implement learning and development strategies aligned with business priorities and commercial objectives.

• Develop training programs focused on sales excellence, customer experience, leadership and business performance.

• Partner with Commercial, Marketing and Retail teams to identify capability gaps and define development plans.

• Measure the impact of learning initiatives on business KPIs, sales performance and customer engagement.

• Drive innovative learning methodologies, including digital learning, coaching, workshops, microlearning and experiential programs.

Talent Management

• Lead talent review processes, succession planning and high-potential development initiatives.

• Support organizational development projects that strengthen leadership, engagement and performance.

• Design and implement career development frameworks and internal mobility programs.

• Collaborate with managers to identify talent needs and create development plans for key employees.

• Promote a culture of continuous learning and development across the organization.

Project Management

• Lead cross-functional talent and development projects from conception to implementation.

• Coordinate stakeholders, timelines, budgets and resources to ensure successful project delivery.

• Manage external partners, training providers and consultants when required.

• Develop governance frameworks, reporting tools and performance indicators for talent initiatives.

• Drive change management activities to ensure adoption and business impact.

Business Partnership

• Act as a trusted partner for business leaders, understanding the commercial challenges and translating them into people solutions.

• Support strategic initiatives that contribute to growth, productivity and organizational effectiveness.

• Provide insights and recommendations based on talent analytics and business data.

• Foster strong collaboration with international teams and external stakeholders.

Required Qualifications

• Bachelor's Degree in Human Resources, Business Administration, Psychology or a related field.

• MBA or Master's Degree in Business or Learning & Development

• Minimum 5 years of experience in Talent Management, Learning & Development or Organizational Development roles.

• Proven experience designing and delivering commercial and business-oriented training programs.

• Demonstrated experience managing complex, international background & cross-functional projects.

• Strong understanding of talent development, leadership development and organizational effectiveness.

• Fluent English (C1/C2 level mandatory).

• Spanish required; additional languages are a plus.

Key Competencies

Business & Commercial Acumen

• Strong understanding of business drivers and commercial performance.

• Ability to connect learning initiatives with sales and business results.

• Customer-centric mindset.

Project Leadership

• Excellent project management and execution skills.

• Strong planning, prioritization and stakeholder management capabilities.

• Ability to manage multiple initiatives simultaneously.

Talent & Development Expertise

• Learning strategy and instructional design.

• Leadership development.

• Talent assessment and succession planning.

• Change management.

Personal Skills

• Strategic thinking with a hands-on approach.

• Excellent communication and influencing skills.

• Analytical and data-driven mindset.

• High level of autonomy and accountability.

• Creativity, innovation and continuous improvement orientation.

Ideal Profile

We are looking for a business-oriented Talent Manager who combines a passion for people development with a strong commercial mindset. The ideal candidate understands how learning and talent initiatives can drive business performance, enjoys leading strategic projects and thrives in dynamic, fast-paced environments where execution, impact and innovation are equally important.